IT Service Transition Analyst

Employer

Henry McDonald

Salary from

£35000

Location

Altrincham

Greater Manchester

Industry

IT

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Title: Service Transition Analyst

Salary: £35-45k Depending on Experience

Location: Altrincham (Hybrid, 1 Day in office per week)

Interview Process: 2 Stage (2nd Includes Short Presentation)

Responsibilities:

  • Play a key role in achieving the smooth delivery of new, changed or retired IT systems/services
  • Ensure an appropriate level of business engagement, planning, communications and due diligence has been undertaken prior to deployment.
  • Work closely with Project Management Office to ensure a smooth transition
  • Serve as an expert on operational readiness and change processes providing guidance and support to comply with Idea to Live Service transition
  • Ensure IT Operations have been engaged and briefed

Key Skills

  • Prior experience within the transition team
  • Experience within ITIL Service Management (ITIL Qualification is desirable)
  • Great communicator
  • Strong Stakeholder Management skills

Key Terms: Service Transition Analyst, IT Operations, ITIL, Service Management, Stakeholder Management, Transition, IT, PMO, Project, Delivery, Service Design, Framework

If you wish to apply for this position, please email us at apply@som-3.com