IT Service Transition Analyst


Henry McDonald

Salary from




Greater Manchester



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Title: Service Transition Analyst

Salary: £35-45k Depending on Experience

Location: Altrincham (Hybrid, 1 Day in office per week)

Interview Process: 2 Stage (2nd Includes Short Presentation)


  • Play a key role in achieving the smooth delivery of new, changed or retired IT systems/services
  • Ensure an appropriate level of business engagement, planning, communications and due diligence has been undertaken prior to deployment.
  • Work closely with Project Management Office to ensure a smooth transition
  • Serve as an expert on operational readiness and change processes providing guidance and support to comply with Idea to Live Service transition
  • Ensure IT Operations have been engaged and briefed

Key Skills

  • Prior experience within the transition team
  • Experience within ITIL Service Management (ITIL Qualification is desirable)
  • Great communicator
  • Strong Stakeholder Management skills

Key Terms: Service Transition Analyst, IT Operations, ITIL, Service Management, Stakeholder Management, Transition, IT, PMO, Project, Delivery, Service Design, Framework

If you wish to apply for this position, please email us at