Senior Business Analyst – Consumer Duty


Laura Monument

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Senior Business Analyst – Consumer Duty


Remote with occasional travel for workshops or meetings

Experienced Business Analyst with knowledge of Consumer Duty requirements!

This position will be part of the team to provide critical support for the implementation of the FCA’s Consumer Duty requirements, which has a current hard deadline for implementation by 30 April 2023

You will be responsible for the following BA duties within the Consumer Duty team

  • Produce high quality business requirements from a functional and non-functional perspective
  • Identify key stakeholders and resources needed across the business and third parties to support the successful delivery of accurate and detailed business requirements
  • Lead and facilitate system, process improvement workshops and resolve scoping issues and stakeholder conflicts.
  • Engage with a wide range of stakeholders across the Group and third parties to ensure requirements are understood and are being met, or where gaps are identified, are raised appropriately and resolved.
  • Delivery of end to end traceability against quality business requirements and system/functional specifications using appropriate tools and templates.
  • Collaborate in the planning, design, development and deployment of new applications and enhancements to existing applications.
  • Engage with key stakeholders to influence the solution of design to meet business goals, scope and strategy
  • Provide source material for preparation and maintenance of user manuals and other related documentation.
  • Conduct business impact assessments and feasibility studies as required.

You will be an experienced Business Analyst who has proven experience within financial services, particularly around the FCAs Consumer Duty requirements!

If you wish to apply for this position, please email us at