Unified Comms

So, why choose som3?

UC has developed significantly and is on an onward journey with no end in site. Back in the day businesses used typewriters, land lines and posted letters. What couldn’t be done by 5pm waited until the next day. As the dawn of the digital age rose businesses started using PC’s, email and faxes, and as a result the pace of business got faster.

When the internet hit it caused all sorts of problems as it challenged how people in business communicated. Computers & devices replaced phones as the main source of communication and use of internet protocol (IP) and multi-mode communication is now the norm requiring all these modes and devices to be integrated. To add to this the internet has created new communication modes such as instant messaging & video. Add to this user’s desire for mobility and the landscape of UC has expanded massively.

So basically, UC has evolved and businesses that don’t evolve with it will fail and be left behind. In terms of where UC is headed there have been 2 notable changes, the increase of messaging as the main form of communication and secondly the desire for mobility. Younger employees tend not to use their desk phones and prefer to send messages on the move rather than speak to people. Vendors have had to react to this which has resulted in two different types of provider, firstly team messaging and secondly communications platform as a service (CPaaS). UC needs to satisfy users requirements for communication and collaboration which are constantly changing and hence new apps and working styles emerge such as collaboration with AI, so employers and employees alike need keep their finger on the pulse to avoid becoming a dinosaur.

som3 understand the challenges faced by today’s businesses. Markets are increasingly congested and competitive, so being able to share information and respond quickly & efficiently to customers at any time can be a key differentiator. Speed of response, employee productivity and availability are crucial, and that’s where UC comes in. It connects people through multiple devices and across various platforms from phones & laptops to networks, clouds and social media.

Luckily Neil Bryers and the UC team at som3 have been recruiting in this space as its bread and butter for decades, and as such have established a significant network of talent with skills varying from classic client server networking environments to the latest mix of multi-cloud SaaS-centric environments

This is where som3 can help.

What are the benefits of Unified Communication?

These are well documented such as flexibility, scalability, availability and collaboration. However, recruiting and retaining staff with this expertise can be difficult due to rapidly changing user needs requiring companies to keep pace with the innovative devices and systems favoured in their market, often resulting in a mixture of new and old. This is where som3 can help as we can quickly pair candidates’ skills, wants and needs with employers’ requirements for top talent using our network of candidates and clients built up over time for as long as UC has been in existence.