Project Manager

Project Manager

Delivery / Customer Success / Account Management

Uk based, remote with periodic travel

£50 – 55k

This isn’t your standard PM role. We need someone with a broader understanding of account management and customer success along with project delivery. This position could suite a Customer Success Manager or Account Manager with project management experience, looking to further their career in Project Management – or a Project Manager who enjoys the client growth and account management side.

Our client are a technology specialist, offering bespoke solutions to their customers across Microsoft technologies including Dynamics, Power Platform, Data, and AI

• As Project Manager you will be responsible for leading and coordinating delivery of a portfolio of roughly 4 to 10 projects across multiple customers. These will range from short 3 / 4 days projects to £50k, 3 month durations or longer.

• You will work closely with technical, delivery, and commercial teams to deliver projects across Microsoft technologies including Dynamics, Power Platform, Data, and AI.

• You will be highly client facing and ensure the success of the projects while acting as the account manager and primary contact for that customer.

• You will conduct regular account reviews and customer check-ins to monitor satisfaction, identify risks, and uncover opportunities for improvement or expansion

• You will identify opportunities for additional client support, future phases of work and ongoing collaboration.

Your background

• Previous experience in Project Management, Project Delivery, or Professional Services roles within IT and Technology, specifically Microsoft tech stack

• Strong client-facing experience with the ability to build and maintain trusted customer relationships.

• Experience delivering multiple concurrent projects and managing competing priorities.

• Manage project scope, timelines, risks, dependencies, and stakeholder communications throughout the project lifecycle.

• Commercial awareness with the ability to support ongoing client engagement and identify future opportunities.