Account Manager

Account Manager
Location: London, Reading or Staffordshire (Hybrid)

Benefits: £40,000 – £50,000 + Double OTE and more

We are looking for an Account Manager to join an exciting IT Services organisation. This is all about building long-term relationships and helping customers get real value from the cloud-based technologies provided.

It’s a role for someone who’s proactive, commercially minded, and great at working cross-functionally. You’ll need to balance growing existing accounts with making sure clients are consistently supported and engaged – and that they’re always seen as easy to do business with.

We are looking for individuals that have good experience within an MSP environment.

What you’ll be doing:

• Drive revenue growth and profitability across key client accounts.
• Develop and execute structured account plans with clear short- and long-term objectives.
• Lead cross-functional teams to identify opportunities and expand client engagement.
• Maintain a strong understanding of client needs to support retention and uncover new business opportunities.
• Build trusted relationships with key stakeholders, delivering value-driven solutions aligned with client goals.
• Execute targeted campaigns and respond proactively to customer insights or churn indicators.
• Collaborate with internal teams across Customer Success, Product, and Solutions to ensure satisfaction, retention, and achievement of commercial targets.

What you’ll need:

• Strong background in account management or B2B sales, ideally in the MSP space.
• Experience working with SME or complex clients.
• A commercial mindset with a focus on delivering value – not just hitting sales targets.
• Confident communicator who can engage at all levels, including C-suite.
• Able to juggle multiple priorities and keep everything moving without dropping the ball.
• Comfortable using CRM tools (Salesforce, HubSpot, etc.) and MS Office.
• You’ll need to be someone who takes ownership and genuinely cares about customer outcomes.

What’s on offer:

• A competitive base salary and uncapped commission structure.
• The chance to work in a high-growth environment with lots of autonomy.
• Supportive team culture and the opportunity to really make your mark.

If you enjoy building strong relationships, solving problems, and growing accounts with a long-term mindset, I’d love to hear from you.